Guestcove
Guestcove
Digital guides for hotel guests. They scan a QR, read in their own language — zero paper.
Project overview
For whom:
- Hotels and hotel chains
- Apartments and short-term rentals
- Villas and guesthouses
"Hotels share information with guests through paper brochures or send long emails with instructions. Guests don't read them, ask the same questions, and updating information requires printing new materials."
The lack of a modern, easy-to-access source of information leaves guests confused and forces reception to answer the same questions over and over. It wastes time on both sides.
Key results for hotels.
With Guestcove guests have everything at hand, and hotels save time and money.
Access via QR code
Guests scan the code and have the guide on their phone.
Real-time updates
Changes in the panel are instantly visible to guests.
Multiple languages
Every guest reads in their own language with no extra work.
What stood in the way.
Paper brochures and emails
Traditional ways of passing along information — printed leaflets, long pre-arrival emails — get ignored by guests. Younger generations don't read paper at all, and emails get lost in inboxes.
Repetitive questions
Guests ask about Wi-Fi, breakfast, checkout, local attractions — the same questions day after day. Reception loses time on answers that should be readily available.
Cost and time of updates
Every change in information — a new attraction, new opening hours — requires printing fresh materials. It's expensive and slow, so hotels often skip updates entirely.
Language barrier
Hotels host guests from around the world, but information is only in one or two languages. Translations are expensive, and guests feel lost.
Our approach
The project was built around a single idea:
"Guests have the information on their phone; the hotel updates it with a single click."
We designed a system that's simple for the hotel (admin panel) and convenient for the guest (mobile app accessed via QR code).
Guestcove from the inside.
Four key elements that changed how hotels communicate with guests.
Panel for building guides
The hotel logs into a simple panel where it builds sections: information about the property, instructions (Wi-Fi, checkout), local attractions, restaurants. The interface is designed for non-technical users — everything intuitive, no programming knowledge required.
Building a guide takes 30 minutes instead of several days designing brochures.
Mobile app for guests
Guests scan a QR code (placed in the room or at reception) and the guide opens immediately in their phone's browser. Nothing to install — everything works right away. The guide is responsive and works on any phone.
Guests get access in 3 seconds — no app install, no signup.
Real-time updates
The hotel changes information in the panel (e.g., breakfast hours, recommended restaurants) and the change is instantly visible to all guests. No printing, no swapping out materials, no notifying anyone individually.
An update takes 30 seconds and reaches every guest at once.
Multi-language support
The system supports multiple languages — the hotel enters content in different languages, and the guest picks the one they prefer. Translations can be added gradually, as needed.
Every guest reads in their own language, with no communication barriers.
Reception stopped printing guides. Guests scan a QR, read in their own language, we save a ton of paper a month.
Let's talk about your project.
Tell us about your needs and challenges — we'll show you how we can help and how much time you can save.
hello@spectrumflr.com →